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Wake Technical Community College: Distance Education |
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Connection Problems
in Blackboard Recommendations for Using Blackboard Username & Password for Blackboard Assignments, Discussion Board, Virtual Classroom in Blackboard
Blackboard Help
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File
Formats Can't Login to my.waketech.edu, WebAdvisor, Blackboard?
Current Curriculum Students: Carefully
follow the
instructions for resetting your password.* New Curriculum Students: Follow the instructions for activating your key account.* *If necessary, call the help desk at 919-866-7000 and press 2 for student help. Continuing Education Students: To reset your Blackboard password, call the Helpdesk at 919-866-7000. If you are unable to access the Blackboard login screen with a favorite or a bookmark, follow the steps listed below:
Recommendations for Using Blackboard The screen resolution on your computer should be set to 800 x 600 or higher. AOL and MSN customers may have trouble with certain features of an online course in Blackboard such as exams or chats. Download and install Internet Explorer 7 or Firefox 2 to gain access to your Internet course. Follow these steps: Open AOL or MSN, minimize AOL or MSN, open Internet Explorer or Firefox to login to your course in Blackboard. RECOMMENDATIONS for Using Blackboard
You may also need to:
Username and Password for Blackboard For Credit Courses (Curriculum Students): Use your my.waketech.edu user ID and password. If you need to reset your password, carefully follow the online instructions.
Username Formula EXCEPTIONS: If you have more than one middle name, use only the initial for your first middle name. If you do not have a middle name (or a first name), that portion of the formula is omitted. For married female students, if the login formula does not work with your middle initial, use the initial for your maiden name in place of your middle initial. Example: mjsmith21 for Mary Jones Smith, 987654321. NOTE: If the username formula still does not work, try again without your middle initial.
Password Formula Student E-mail
Students enrolled in for-credit (curriculum) courses are
automatically provided with a Wake Tech e-mail account. To receive messages from your
instructor,
login to
my.waketech.edu and follow the instructions to activate your Windows Live
e-mail account. Your @my.waketech.edu e-mail address is the default
e-mail address for online courses.
Assignments,
Discussion Board, Virtual Classroom If you are experiencing difficulty using Assignments, the Discussion Board, the Virtual Classroom, or other Blackboard features, go to the online student orientation or to Blackboard's student manual. Note: Do not browse out to the Internet from the whiteboard in a Virtual Classroom session. You will be dropped from the virtual chat and will have to reenter Blackboard. Contact Distance Education Support between the hours of 7 a.m. and 4 p.m. Monday through Friday, or contact the 24/7 Blackboard Helpdesk for Students. Go to my.waketech.edu and click on the Support button, or call 919-866-7000 and press 2 for student help. WebAdvisor Help Go to the WebAdvisor Online Demonstrations or call 919-866-7000 and press 2 for student help. |
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Contact Distance Education Support © 2009 Wake Technical Community College 9101 Fayetteville Road Raleigh, North Carolina 27603 919-866-5000
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